Quality Management

What are Representations in the CMMI?

Dear Appraiser, What are Representations in the CMMI? A “Representation” in CM...

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How can I become a CMMI Badass?

How can I become a CMMI Badass?

Hey, CMMI Appraiser, how can I become a CMMI Badass? ~ Joey T. Hey, Joey - the ...

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What does the market think about the CMMI today?

What does the market think about the CMMI today?

What does the market think about CMMI? Yes, that’s still the million dollar q...

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My Book "Great Big Agile" spotted at South-by-Southwest 2019!

My Book "Great Big Agile" spotted at South-by-Southwest...

Attendees at SXSW2019 got to check out my new book, Great Big Agile this week, c...

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Are projects more predictable with the CMMI?

Are projects more predictable with the CMMI?

Welcome back to Ask the CMMI Appraiser for today’s installment of CMMI User Sto...

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How do we get teams to embrace CMMI and Agile?

How do we get teams to embrace CMMI and Agile?

Hey, CMMI Appraiser, we are looking at ways to use the CMMI and Agile to make so...

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Did you experience an increase in quality and performance?

Did you experience an increase in quality and performance?

Welcome back to Ask the CMMI Appraiser for today’s installment of CMMI User Stor...

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CMMI User Story #3: Did you experience a decrease in defects?

CMMI User Story #3: Did you experience a decrease in de...

Welcome back to Ask the CMMI Appraiser for today’s installment of CMMI User S...

What is SSOT in Agile Software Development?

[Dear Readers, I've been having fun on Quora lately participating in community d...

What are the most important interpersonal skills needed...

[Dear Readers, I've been having fun on Quora lately participating in community ...

What are the continuous assurance auditing activities t...

What are the continuous assurance auditing activities that the organization wil...

How CMMI can Rock your Career

Most of you know that I'm passionate about CMMI, but did you know it can have an...

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CMMI User Story #8: Was your SCAMPI Lead Appraiser easy to work with?

CMMI User Story #8: Was your SCAMPI Lead Appraiser easy...

Welcome back to Ask the CMMI Appraiser for today’s installment of CMMI User Sto...

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CMMI User Story #9: Was your experience with the CMMI harder than you expected?

CMMI User Story #9: Was your experience with the CMMI h...

Welcome back to Ask the CMMI Appraiser for today’s installment of CMMI User Sto...

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CMMI User Story #4: With the CMMI, are customers happier with your performance?

CMMI User Story #4: With the CMMI, are customers happie...

Dear Readers, Welcome back to Ask the CMMI Appraiser for today’s installment of...

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CMMI User Story #6: Does your maturity level rating differentiate you from competitors?

CMMI User Story #6: Does your maturity level rating dif...

Welcome back to Ask the CMMI Appraiser for today’s installment of CMMI User Stor...

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CMMI User Story #5: Did you experience an ROI?

CMMI User Story #5: Did you experience an ROI?

Welcome back to Ask the CMMI Appraiser for today’s installment of CMMI User Sto...

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CMMI User Story #7: Does your maturity level rating help you win new business?

CMMI User Story #7: Does your maturity level rating hel...

Welcome back to Ask the CMMI Appraiser for today’s installment of CMMI User Sto...

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CMMI Level 3 Renewal – Where to Start?

CMMI Level 3 Renewal – Where to Start?

Hey, CMMI Appraiser, Our new CEO says she wants to maintain the company’s inv...

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Which version of the new CMMI V2.0 model should we adopt.  Development?  Services?

Which version of the new CMMI V2.0 model should we adop...

Dear Appraiser. Our customer is telling us we need to be CMMI Level 3.  The way...

Five Quick Things You Need To Know about the new CMMI V...

The ALL-NEW CMMI V2.0 is out, and can now be used to improve performance even mo...

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CMMI V2.0 Random Sample Generation - Explained!

CMMI V2.0 Random Sample Generation - Explained!

What is this "Random Sample" about, and why do I need it?New for CMMI V2.0, the ...

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Should you know all kinds of testing as a starting tester?

Should you know all kinds of testing as a starting tester?

I cannot stress enough how much mentoring someone inspires me. I am a strong bel...

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Definition of Ready

Definition of Ready

“Give me six hours to chop down a tree and I will spend the first four sharpenin...

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5 Books to Read for People Working in Tech in 2022

5 Books to Read for People Working in Tech in 2022

It’s so easy to get overwhelmed with resources and information overload working ...

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Requirement Analysis

Requirement Analysis

“Build the right product and build it right.” This has become a mission of so m...

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Book impressions: Culture Map

Book impressions: Culture Map

Have you ever been in a situation where you wanted to get straight to the poin...

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Conference impressions: Agile Meets Architecture 2022

Conference impressions: Agile Meets Architecture 2022

It’s been multiple years since I wrote about the impressions from a tech confere...

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Book impressions: Nonviolent Communication

Book impressions: Nonviolent Communication

After years of sitting unassumingly on my bookshelf, I finally picked up the “No...

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How to Get That Bug Fixed?

How to Get That Bug Fixed?

Imagine this: you’re testing the software. You find a pesky bug. You report it t...

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Post-Mortem

Post-Mortem

“Those who cannot remember the past are condemned to repeat it”. - George Santay...

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Visualizing Quality: How Old are Your Bugs?

Visualizing Quality: How Old are Your Bugs?

We’re QAs, we’re supposed to find bugs, right? The more - the better?… Right? Le...

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Quality Is Relative ....

Quality Is Relative ....

Quality Is Relative .... Let's see a fascinating quote - "Quality is relative. Q...

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International Standard on Guidelines for Quality Plans

International Standard on Guidelines for Quality Plans

International Standard on Guidelines for Quality PlansA quality plan is document...

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#01 – ISO/UNDP Guidelines for Sustainable Development Goals - ISO/UNDP PAS 53002:2024

#01 – ISO/UNDP Guidelines for Sustainable Development G...

 #01 – ISO/UNDP Guidelines for Sustainable Development Goals - ISO/UNDP PAS 5300...

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#02 – ISO/UNDP Guidelines for Sustainable Development Goals - ISO/UNDP PAS 53002:2024

#02 – ISO/UNDP Guidelines for Sustainable Development G...

#02 – ISO/UNDP Guidelines for Sustainable Development Goals - ISO/UNDP PAS 53002...

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03 – ISO/UNDP Guidelines for Sustainable Development Goals - ISO/UNDP PAS 53002:2024

03 – ISO/UNDP Guidelines for Sustainable Development Go...

03 – ISO/UNDP Guidelines for Sustainable Development Goals - ISO/UNDP PAS 53002:...

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A New Standard on Innovation Management

A New Standard on Innovation Management

A New Standard on Innovation Management   The human mind is dynamic, continuou...

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#04 – ISO/UNDP Guidelines for Sustainable Development Goals - ISO/UNDP PAS 53002:2024

#04 – ISO/UNDP Guidelines for Sustainable Development G...

#04 – ISO/UNDP Guidelines for Sustainable Development Goals - ISO/UNDP PAS 53002...

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05 – ISO/UNDP Guidelines for Sustainable Development Goals - ISO/UNDP PAS 53002:2024

05 – ISO/UNDP Guidelines for Sustainable Development Go...

05 – ISO/UNDP Guidelines for Sustainable Development Goals - ISO/UNDP PAS 53002:...

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Quality is Our Goal

Quality is Our Goal

Quality is Our GoalAlways understand — Quality is our goal,The customer comes fi...

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Tips for Achieving Quality

Tips for Achieving Quality

Tips for Achieving Quality   Introduction Achieving quality in an organizat...

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World Standards Day 2024

World Standards Day 2024

World Standards Day 2024   World Standards Day (WSD) is celebrated globally on...

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The Journey from Little ‘q’ Quality to Big ‘Q’ Quality

The Journey from Little ‘q’ Quality to Big ‘Q’ Quality

The Journey from Little ‘q’ Quality to Big ‘Q’ Quality   Quality is a fluid co...

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Happy Quality Month: November 2024

Happy Quality Month: November 2024

 Happy Quality Month: November 2024.In November's crisp and thoughtful air,Quali...

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The Power of QMS

The Power of QMS

The Power of QMSA strategic choice, the strength of QMS,Guiding each step toward...

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Embracing the Seven QMS Principles

Embracing the Seven QMS Principles

Embracing the Seven QMS PrinciplesIn quality’s realm, an organization sets its s...

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ISO 9001:2015 QMS Standard in Brief

ISO 9001:2015 QMS Standard in Brief

ISO 9001:2015 QMS Standard in Brief   Clause One, the Scope—a standard map to ...

Revision of ISO 9001:2015 Quality Management System (QM...

Revision of ISO 9001:2015 Quality Management System (QMS) Standard   In Februa...

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Introduction to the Blog Series: Towards Improving Banking Services Quality

Introduction to the Blog Series: Towards Improving Bank...

 Introduction to the Blog Series: Towards Improving Banking Services Quality   ...

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Towards Improving Banking Services Quality - 1 - Introduction – Lean Management

Towards Improving Banking Services Quality - 1 - Introd...

Towards Improving Banking Services Quality 1. Introduction – Lean Management ...

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Towards Improving Banking Services Quality - 2 - Introduction – Lean Banking

Towards Improving Banking Services Quality - 2 - Introd...

Towards Improving Banking Services Quality 2. Introduction – Lean Banking   ...

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Towards Improving Banking Services Quality - 3 - Lean Banking Path

Towards Improving Banking Services Quality - 3 - Lean B...

Towards Improving Banking Services Quality 3. Lean Banking Path   Lean Banki...

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Towards Improving Banking Services Quality - 4 - The Problems in Banking

Towards Improving Banking Services Quality - 4 - The Pr...

Towards Improving Banking Services Quality4. The Problems in Banking   The ba...

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Towards Improving Banking Services Quality - 5 - Benefits of Lean Banking

Towards Improving Banking Services Quality - 5 - Benefi...

Towards Improving Banking Services Quality5. Benefits of Lean Banking   In a ...

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Towards Improving Banking Services Quality - 4 - Annexure - The Problems in Banking - Real Stories of Customer Frustrations: Lessons for Lean Banking

Towards Improving Banking Services Quality - 4 - Annexu...

Towards Improving Banking Services Quality4.  Annexure – The Problems in Banking...

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Towards Improving Banking Services Quality - 6 - Introduction – Pillars and Foundational Principles of Lean Management

Towards Improving Banking Services Quality - 6 - Introd...

 Towards Improving Banking Services Quality6. Introduction – Pillars and Foundat...

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6 Common Mistakes in ISO 9001 Implementation

6 Common Mistakes in ISO 9001 Implementation

Implementing ISO 9001:2015 can significantly improve your organization's efficie...

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Understanding SWIP in Standard Work: A Simple Guide

Understanding SWIP in Standard Work: A Simple Guide

Standard Work is a key concept in Lean manufacturing that defines the most effic...

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The ISO 9001:2026 Revision – The Process and Timeline

The ISO 9001:2026 Revision – The Process and Timeline

The revision of ISO 9001, the globally recognized quality management standard, i...

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Comparison of ASQ CMQ/OE and the New CCQM Certification

Comparison of ASQ CMQ/OE and the New CCQM Certification

With the American Society for Quality (ASQ) recently launching the Certified Con...

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The Essential Role of Quality in Construction

The Essential Role of Quality in Construction

The construction industry is one of the largest sectors worldwide, contributing ...

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Word Guess Game

Word Guess Game

Quality Management Word Guess Game Quality Management Word Guess Game Rules: Gue...

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The Role of a Chief Quality Officer (CQO): Responsibilities and Importance

The Role of a Chief Quality Officer (CQO): Responsibili...

In today’s competitive and ever-changing business landscape, the role of the Chi...

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PERT: The Program Evaluation and Review Technique

PERT: The Program Evaluation and Review Technique

 Program Evaluation and Review Technique (PERT) is a vital project management to...

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Minitab Training for Six Sigma Green and Black Belts

Minitab Training for Six Sigma Green and Black Belts

In the world of Lean Six Sigma and quality improvement, Minitab is an essential ...

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Just-in-Time (JIT) Production and Its Integration with Lean Concepts

Just-in-Time (JIT) Production and Its Integration with ...

Just-in-Time (JIT) production is a fundamental strategy in lean manufacturing, d...

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Top 10 AI Companies Using AI for Software Testing in 2024

Top 10 AI Companies Using AI for Software Testing in 2024

Artificial intelligence (AI) has been a game-changer across various ...

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Top 10 Automation Testing Companies in USA for 2024

Top 10 Automation Testing Companies in USA for 2024

Partner with top automation companies for faster testing cycles and imp...

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Top 10 Quality Assurance (QA) Consulting Firms in USA (2024)

Top 10 Quality Assurance (QA) Consulting Firms in USA (...

Explore the QA consulting firms in USA, delivering impactful solutio...

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What is Big Data Testing and Trending Strategies in 2025

What is Big Data Testing and Trending Strategies in 2025

Big data testing ensures accuracy and performance in handling massive d...

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What is User Interface(UI) Testing and It's Scope in 2025

What is User Interface(UI) Testing and It's Scope in 2025

Discover everything you need to know about UI testing, from the differe...

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A Complete Guide to White Box Testing Techniques in 2025

A Complete Guide to White Box Testing Techniques in 2025

White box testing ensures in-depth code coverage and more robust securi...

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Top 10 Offshore Testing Companies in the USA in 2025

Top 10 Offshore Testing Companies in the USA in 2025

Partnering with top offshore testing companies ensures efficient QA pro...

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How Improper QA Reporting Can Hinder Software Quality - 2025

How Improper QA Reporting Can Hinder Software Quality -...

Learn how inadequate analytics impact your testing processes and discov...

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Top 10 Best Software QA Testing Companies in USA in 2025

Top 10 Best Software QA Testing Companies in USA in 2025

Discover the leading software QA testing companies in USA, recognized f...

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Top Cybersecurity and Pen Testing Companies in USA in 2025

Top Cybersecurity and Pen Testing Companies in USA in 2025

Explore the top 10 cyber security testing companies in USA, featuring i...

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Cost of Change in SaaS

Cost of Change in SaaS

Boehm's cost of change model has changed over the years. This article looks at t...

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The secret ingredient is joy

The secret ingredient is joy

Let joy be the reason you want to demonstrate value, anything less is a shallow ...

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Decoding the Dance: Customer Value Meets Quality

Decoding the Dance: Customer Value Meets Quality

I suggest we begin exploring different ways to think about quality. Let's take a...

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Recognition

Recognition

Just because you do an amazing job and you show value doesn't mean you will be a...

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Experiments in Quality Coaching

Experiments in Quality Coaching

Use the concept of experiments to encourage product teams to try new approaches,...

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Tails don't wag, dogs do

Tails don't wag, dogs do

Knowing what you can and can't control helps manage expectations. Over time, you...

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Be like mist

Be like mist

When your role is an influencing one, with little direct control, focus on seedi...

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Is Your Quality Ecosystem Thriving?

Is Your Quality Ecosystem Thriving?

If you cant measure something, you cant improve it - Peter Drucker

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Togetherness

Togetherness

My little one. Do not be afraid. The morning is upon us and the dawn sheds a new...

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Quality Coach Team Operating Model

Quality Coach Team Operating Model

The hub and spoke model is an effective org structure for a quality coach enabli...

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Create a Team Test Automation Strategy

Create a Team Test Automation Strategy

You don't have to be an expert in test automation to facilitate a team test auto...

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Be this tall to do Quality Assistance

Be this tall to do Quality Assistance

Just like any fairground ride, I recommend having these systems in place before ...

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Using AI in Quality Coaching

Using AI in Quality Coaching

Many teams are keen to explore how AI can help them in improve test coverage or ...

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Value

Value

When we take on a job, we're entering a contract to deliver some value and its w...

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Building Cross-Functional expertise in a team

Building Cross-Functional expertise in a team

Product teams often overlook cross-functional requirements. Here's one way to he...

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Good Manufacturing Practices (GMP) explained

Good Manufacturing Practices (GMP) explained

  If you make a sensitive, regulated product, Good Manufacturing Pract...

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